The COVID-19 pandemic has brought about significant changes in the e-commerce landscape worldwide. As more people shifted towards online shopping due to lockdowns and safety concerns, the e-commerce industry experienced a surge in demand.
Businesses had to adapt quickly to meet the increased online shopping needs of consumers. Many companies invested in enhancing their e-commerce platforms, improving customer service, and optimizing their supply chain to cope with the rising demand.
Consumer behavior also underwent a transformation during the pandemic. Customers became more reliant on e-commerce for their everyday needs, leading to a shift in their preferences and shopping habits.
