In Q2 2025, Saudi Arabia’s logistics sector witnessed a surge, delivering over 50 million parcels and surpassing 101 million total service orders. Naqel emerged as the top-rated courier, emphasizing regulatory oversight for consumer protection. This growth showcases the Kingdom’s dedication to digital transformation and its goal to become a regional logistics hub. The Transport General Authority (TGA) reported record parcel volumes, signifying a shift towards e-commerce reliance and efficient logistics services. The importance of customer satisfaction and regulatory compliance stands out in the dynamic landscape of the Saudi logistics sector.