The Prophet’s Mosque in Madinah has introduced a 24/7 cloud contact centre (8001111935) to assist Umrah pilgrims with worship guidance, leveraging modern cloud technology for faster service. Sheikh Dr. Abdulrahman Al-Sudais inaugurated this initiative, aligning with Saudi Arabia’s Vision 2030. The service aims to enhance the spiritual journey of visitors to Islam’s second holiest site by offering practical and spiritual assistance. The mosque provides various amenities, including multilingual guidance, childcare services, and accessibility features, reflecting its historical significance and commitment to pilgrims.