New York is set to eliminate charges for phone calls made by inmates in state prisons, aiming to strengthen family bonds and reduce tensions within facilities. Starting August 1, incarcerated individuals will enjoy free calls beyond the current limit of three 15-minute calls per week. This move is expected to enhance emotional support during incarceration and improve reintegration into society, ultimately decreasing recidivism rates. The initiative aligns with efforts in states like Connecticut and New York City, prioritizing family connections for positive outcomes. The state corrections department considers the cost of this policy in its operating budget to emphasize the importance of family ties in correctional facilities.